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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104458 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133595 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94831 views)
Known Issues (current version)
(76948 views)
What can I expect to see in future versions? ("ToDo")
(79469 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123833 views)
What are the requirements for the DirecTV Remote+ apps?
(106202 views)
The app crashes when I try to scan
(77288 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79896 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79310 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68025 views)
Advanced support options
(62614 views)
What is the MEmote?
(27817 views)
One or more receivers are listed as "UNNAMED"
(30476 views)
I can't find the menus in the main DirecTV Remote+ app!
(29638 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36221 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35168 views)
The Mini-Guide fails to retrieve data for some channels
(30168 views)
Can I control the Genie and CLIENT devices?
(30670 views)
I am unable to see or use any menus in the app
(30586 views)
Why doesn't the mini-guide show any favorite channels?
(29857 views)
What permissions does the DirecTV Remote app use?
(30899 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30388 views)
How do I manually add a receiver?
(34173 views)
How do I rename a receiver?
(36766 views)
How do I make a backup of my app's settings or copy them to another device?
(32582 views)
How do I reset the app's configuration to brand new?
(36818 views)
How do I get back to the Scan screen I saw when I first used the app?
(42974 views)
Confirming settings on the DirecTV receiver or DVR itself
(850715 views)
The app keeps asking me to rate it even though I already have
(31277 views)
How do I fully exit or close the app?
(30250 views)
Do you offer technical support?
(31200 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32288 views)
(PRO-only) How does the Mini-Guide Source option work?
(30131 views)
How do I remove a receiver from the app?
(33711 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31912 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33509 views)
The Slow Motion button (and / or macros) do not work well.
(33961 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35321 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33284 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)