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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102377 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130748 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92796 views)
Known Issues (current version)
(75130 views)
What can I expect to see in future versions? ("ToDo")
(77571 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122031 views)
What are the requirements for the DirecTV Remote+ apps?
(104500 views)
The app crashes when I try to scan
(75465 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78123 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77476 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66980 views)
Advanced support options
(61717 views)
What is the MEmote?
(27301 views)
One or more receivers are listed as "UNNAMED"
(29987 views)
I can't find the menus in the main DirecTV Remote+ app!
(29137 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35676 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34597 views)
The Mini-Guide fails to retrieve data for some channels
(29669 views)
Can I control the Genie and CLIENT devices?
(30171 views)
I am unable to see or use any menus in the app
(30094 views)
Why doesn't the mini-guide show any favorite channels?
(29370 views)
What permissions does the DirecTV Remote app use?
(30464 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29920 views)
How do I manually add a receiver?
(33679 views)
How do I rename a receiver?
(36295 views)
How do I make a backup of my app's settings or copy them to another device?
(32077 views)
How do I reset the app's configuration to brand new?
(36297 views)
How do I get back to the Scan screen I saw when I first used the app?
(42471 views)
Confirming settings on the DirecTV receiver or DVR itself
(849365 views)
The app keeps asking me to rate it even though I already have
(30775 views)
How do I fully exit or close the app?
(29732 views)
Do you offer technical support?
(30749 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31790 views)
(PRO-only) How does the Mini-Guide Source option work?
(29647 views)
How do I remove a receiver from the app?
(33220 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31420 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33013 views)
The Slow Motion button (and / or macros) do not work well.
(33481 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34829 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32780 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)