Cognitial Software FAQs

Advanced support options
In addition to email and the FAQs you are reading now, I can also provide support via a chat room and if you have a ...
Are you actively updating and supporting your Windows software?
Quite a while ago I had stopped working on my Windows software due to a career change (much longer hours) as well as starting a ...
AVI movies do not work in the demo games
This is more likely to occur in a newer operating system (such as Vista or 7). The problem is a missing CODEC and can usually ...
Advanced support options
In addition to email and the FAQs you are reading now, I can also provide support via a chat room and if you have a ...
After changing to a new router, I can no longer control or find my receivers.
Changing over to a new router can sometimes cause network problems, particularly if some of your network devices use static IP addresses or DHCP reservation. ...
App displays "Current program blocked. Check Whole-Home settings."
This message can come up if your Whole-Home settings are allowing external devices (i.e. your phone or tablet) to have basic access to the receiver ...