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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107367 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141242 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97215 views)
Known Issues (current version)
(77423 views)
What can I expect to see in future versions? ("ToDo")
(79949 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124712 views)
What are the requirements for the DirecTV Remote+ apps?
(107077 views)
The app crashes when I try to scan
(77779 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80418 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79790 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73800 views)
Advanced support options
(69689 views)
What is the MEmote?
(31302 views)
One or more receivers are listed as "UNNAMED"
(34032 views)
I can't find the menus in the main DirecTV Remote+ app!
(33175 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40191 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39129 views)
The Mini-Guide fails to retrieve data for some channels
(33751 views)
Can I control the Genie and CLIENT devices?
(34149 views)
I am unable to see or use any menus in the app
(34169 views)
Why doesn't the mini-guide show any favorite channels?
(33396 views)
What permissions does the DirecTV Remote app use?
(34461 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33935 views)
How do I manually add a receiver?
(37743 views)
How do I rename a receiver?
(40281 views)
How do I make a backup of my app's settings or copy them to another device?
(36067 views)
How do I reset the app's configuration to brand new?
(40371 views)
How do I get back to the Scan screen I saw when I first used the app?
(46555 views)
Confirming settings on the DirecTV receiver or DVR itself
(857720 views)
The app keeps asking me to rate it even though I already have
(34812 views)
How do I fully exit or close the app?
(33826 views)
Do you offer technical support?
(34717 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35855 views)
(PRO-only) How does the Mini-Guide Source option work?
(33679 views)
How do I remove a receiver from the app?
(37229 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35420 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37020 views)
The Slow Motion button (and / or macros) do not work well.
(37440 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38793 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36838 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)