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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103938 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132873 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94322 views)
Known Issues (current version)
(76477 views)
What can I expect to see in future versions? ("ToDo")
(78981 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123401 views)
What are the requirements for the DirecTV Remote+ apps?
(105766 views)
The app crashes when I try to scan
(76813 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79426 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78809 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67753 views)
Advanced support options
(62378 views)
What is the MEmote?
(27685 views)
One or more receivers are listed as "UNNAMED"
(30348 views)
I can't find the menus in the main DirecTV Remote+ app!
(29512 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36077 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35042 views)
The Mini-Guide fails to retrieve data for some channels
(30026 views)
Can I control the Genie and CLIENT devices?
(30538 views)
I am unable to see or use any menus in the app
(30460 views)
Why doesn't the mini-guide show any favorite channels?
(29745 views)
What permissions does the DirecTV Remote app use?
(30781 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30267 views)
How do I manually add a receiver?
(34042 views)
How do I rename a receiver?
(36629 views)
How do I make a backup of my app's settings or copy them to another device?
(32468 views)
How do I reset the app's configuration to brand new?
(36675 views)
How do I get back to the Scan screen I saw when I first used the app?
(42837 views)
Confirming settings on the DirecTV receiver or DVR itself
(850383 views)
The app keeps asking me to rate it even though I already have
(31142 views)
How do I fully exit or close the app?
(30113 views)
Do you offer technical support?
(31123 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32144 views)
(PRO-only) How does the Mini-Guide Source option work?
(30008 views)
How do I remove a receiver from the app?
(33589 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31788 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33392 views)
The Slow Motion button (and / or macros) do not work well.
(33841 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35193 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33153 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)