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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105231 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135284 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95552 views)
Known Issues (current version)
(77369 views)
What can I expect to see in future versions? ("ToDo")
(79916 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124423 views)
What are the requirements for the DirecTV Remote+ apps?
(106772 views)
The app crashes when I try to scan
(77736 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80370 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79735 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69125 views)
Advanced support options
(63736 views)
What is the MEmote?
(28409 views)
One or more receivers are listed as "UNNAMED"
(31093 views)
I can't find the menus in the main DirecTV Remote+ app!
(30206 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36911 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35808 views)
The Mini-Guide fails to retrieve data for some channels
(30791 views)
Can I control the Genie and CLIENT devices?
(31236 views)
I am unable to see or use any menus in the app
(31220 views)
Why doesn't the mini-guide show any favorite channels?
(30489 views)
What permissions does the DirecTV Remote app use?
(31519 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31015 views)
How do I manually add a receiver?
(34772 views)
How do I rename a receiver?
(37336 views)
How do I make a backup of my app's settings or copy them to another device?
(33153 views)
How do I reset the app's configuration to brand new?
(37431 views)
How do I get back to the Scan screen I saw when I first used the app?
(43590 views)
Confirming settings on the DirecTV receiver or DVR itself
(852073 views)
The app keeps asking me to rate it even though I already have
(31863 views)
How do I fully exit or close the app?
(30910 views)
Do you offer technical support?
(31790 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32884 views)
(PRO-only) How does the Mini-Guide Source option work?
(30776 views)
How do I remove a receiver from the app?
(34305 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32502 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34068 views)
The Slow Motion button (and / or macros) do not work well.
(34549 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35899 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33946 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)