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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104210 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133278 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94627 views)
Known Issues (current version)
(76733 views)
What can I expect to see in future versions? ("ToDo")
(79251 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123647 views)
What are the requirements for the DirecTV Remote+ apps?
(106014 views)
The app crashes when I try to scan
(77080 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79682 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79102 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67912 views)
Advanced support options
(62511 views)
What is the MEmote?
(27764 views)
One or more receivers are listed as "UNNAMED"
(30426 views)
I can't find the menus in the main DirecTV Remote+ app!
(29579 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36161 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35122 views)
The Mini-Guide fails to retrieve data for some channels
(30103 views)
Can I control the Genie and CLIENT devices?
(30609 views)
I am unable to see or use any menus in the app
(30526 views)
Why doesn't the mini-guide show any favorite channels?
(29800 views)
What permissions does the DirecTV Remote app use?
(30842 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30339 views)
How do I manually add a receiver?
(34104 views)
How do I rename a receiver?
(36708 views)
How do I make a backup of my app's settings or copy them to another device?
(32533 views)
How do I reset the app's configuration to brand new?
(36762 views)
How do I get back to the Scan screen I saw when I first used the app?
(42916 views)
Confirming settings on the DirecTV receiver or DVR itself
(850572 views)
The app keeps asking me to rate it even though I already have
(31203 views)
How do I fully exit or close the app?
(30183 views)
Do you offer technical support?
(31169 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32224 views)
(PRO-only) How does the Mini-Guide Source option work?
(30081 views)
How do I remove a receiver from the app?
(33662 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31861 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33463 views)
The Slow Motion button (and / or macros) do not work well.
(33910 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35272 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33230 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)