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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(96815 views)
Is Cognitial Mobile on Google+ or Google Groups?
(122729 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87359 views)
Known Issues (current version)
(70501 views)
What can I expect to see in future versions? ("ToDo")
(72902 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117088 views)
What are the requirements for the DirecTV Remote+ apps?
(99559 views)
The app crashes when I try to scan
(70758 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73540 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72755 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64285 views)
Advanced support options
(59425 views)
What is the MEmote?
(26006 views)
One or more receivers are listed as "UNNAMED"
(28747 views)
I can't find the menus in the main DirecTV Remote+ app!
(27867 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34251 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33139 views)
The Mini-Guide fails to retrieve data for some channels
(28381 views)
Can I control the Genie and CLIENT devices?
(28854 views)
I am unable to see or use any menus in the app
(28825 views)
Why doesn't the mini-guide show any favorite channels?
(28065 views)
What permissions does the DirecTV Remote app use?
(29229 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28657 views)
How do I manually add a receiver?
(32387 views)
How do I rename a receiver?
(35023 views)
How do I make a backup of my app's settings or copy them to another device?
(30781 views)
How do I reset the app's configuration to brand new?
(34982 views)
How do I get back to the Scan screen I saw when I first used the app?
(41160 views)
Confirming settings on the DirecTV receiver or DVR itself
(845486 views)
The app keeps asking me to rate it even though I already have
(29539 views)
How do I fully exit or close the app?
(28462 views)
Do you offer technical support?
(29459 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30484 views)
(PRO-only) How does the Mini-Guide Source option work?
(28442 views)
How do I remove a receiver from the app?
(31935 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30154 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31766 views)
The Slow Motion button (and / or macros) do not work well.
(32214 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33540 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31517 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)