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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103009 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131606 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93379 views)
Known Issues (current version)
(75685 views)
What can I expect to see in future versions? ("ToDo")
(78120 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122584 views)
What are the requirements for the DirecTV Remote+ apps?
(105002 views)
The app crashes when I try to scan
(76011 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78624 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78032 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67273 views)
Advanced support options
(61976 views)
What is the MEmote?
(27458 views)
One or more receivers are listed as "UNNAMED"
(30142 views)
I can't find the menus in the main DirecTV Remote+ app!
(29297 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35833 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34787 views)
The Mini-Guide fails to retrieve data for some channels
(29813 views)
Can I control the Genie and CLIENT devices?
(30306 views)
I am unable to see or use any menus in the app
(30243 views)
Why doesn't the mini-guide show any favorite channels?
(29531 views)
What permissions does the DirecTV Remote app use?
(30598 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30050 views)
How do I manually add a receiver?
(33815 views)
How do I rename a receiver?
(36417 views)
How do I make a backup of my app's settings or copy them to another device?
(32244 views)
How do I reset the app's configuration to brand new?
(36439 views)
How do I get back to the Scan screen I saw when I first used the app?
(42607 views)
Confirming settings on the DirecTV receiver or DVR itself
(849755 views)
The app keeps asking me to rate it even though I already have
(30907 views)
How do I fully exit or close the app?
(29893 views)
Do you offer technical support?
(30890 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31941 views)
(PRO-only) How does the Mini-Guide Source option work?
(29788 views)
How do I remove a receiver from the app?
(33382 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31585 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33151 views)
The Slow Motion button (and / or macros) do not work well.
(33625 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34984 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32925 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)