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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(111024 views)
Is Cognitial Mobile on Google+ or Google Groups?
(150473 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(100174 views)
Known Issues (current version)
(77698 views)
What can I expect to see in future versions? ("ToDo")
(80281 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125472 views)
What are the requirements for the DirecTV Remote+ apps?
(107836 views)
The app crashes when I try to scan
(78059 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80754 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(80091 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(80966 views)
Advanced support options
(79119 views)
What is the MEmote?
(35594 views)
One or more receivers are listed as "UNNAMED"
(38273 views)
I can't find the menus in the main DirecTV Remote+ app!
(37404 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(45081 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(44041 views)
The Mini-Guide fails to retrieve data for some channels
(38022 views)
Can I control the Genie and CLIENT devices?
(38436 views)
I am unable to see or use any menus in the app
(38437 views)
Why doesn't the mini-guide show any favorite channels?
(37720 views)
What permissions does the DirecTV Remote app use?
(38759 views)
Is there an easter egg in DirecTV Remote+ Pro?
(38182 views)
How do I manually add a receiver?
(41966 views)
How do I rename a receiver?
(44546 views)
How do I make a backup of my app's settings or copy them to another device?
(40356 views)
How do I reset the app's configuration to brand new?
(44610 views)
How do I get back to the Scan screen I saw when I first used the app?
(50814 views)
Confirming settings on the DirecTV receiver or DVR itself
(866167 views)
The app keeps asking me to rate it even though I already have
(39052 views)
How do I fully exit or close the app?
(38081 views)
Do you offer technical support?
(39015 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(40124 views)
(PRO-only) How does the Mini-Guide Source option work?
(38010 views)
How do I remove a receiver from the app?
(41563 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39747 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(41371 views)
The Slow Motion button (and / or macros) do not work well.
(41787 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(43148 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(41166 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)