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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106864 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139895 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96859 views)
Known Issues (current version)
(77408 views)
What can I expect to see in future versions? ("ToDo")
(79941 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124640 views)
What are the requirements for the DirecTV Remote+ apps?
(107002 views)
The app crashes when I try to scan
(77768 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79780 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72729 views)
Advanced support options
(68352 views)
What is the MEmote?
(30637 views)
One or more receivers are listed as "UNNAMED"
(33333 views)
I can't find the menus in the main DirecTV Remote+ app!
(32493 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39448 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38361 views)
The Mini-Guide fails to retrieve data for some channels
(33046 views)
Can I control the Genie and CLIENT devices?
(33465 views)
I am unable to see or use any menus in the app
(33521 views)
Why doesn't the mini-guide show any favorite channels?
(32742 views)
What permissions does the DirecTV Remote app use?
(33804 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33290 views)
How do I manually add a receiver?
(37059 views)
How do I rename a receiver?
(39611 views)
How do I make a backup of my app's settings or copy them to another device?
(35392 views)
How do I reset the app's configuration to brand new?
(39676 views)
How do I get back to the Scan screen I saw when I first used the app?
(45878 views)
Confirming settings on the DirecTV receiver or DVR itself
(856438 views)
The app keeps asking me to rate it even though I already have
(34147 views)
How do I fully exit or close the app?
(33165 views)
Do you offer technical support?
(34030 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35160 views)
(PRO-only) How does the Mini-Guide Source option work?
(33016 views)
How do I remove a receiver from the app?
(36566 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34781 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36364 views)
The Slow Motion button (and / or macros) do not work well.
(36796 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38147 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36166 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)