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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97845 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124166 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88372 views)
Known Issues (current version)
(71376 views)
What can I expect to see in future versions? ("ToDo")
(73826 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118017 views)
What are the requirements for the DirecTV Remote+ apps?
(100498 views)
The app crashes when I try to scan
(71683 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74375 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73662 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64812 views)
Advanced support options
(59866 views)
What is the MEmote?
(26269 views)
One or more receivers are listed as "UNNAMED"
(28991 views)
I can't find the menus in the main DirecTV Remote+ app!
(28081 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34532 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33416 views)
The Mini-Guide fails to retrieve data for some channels
(28641 views)
Can I control the Genie and CLIENT devices?
(29122 views)
I am unable to see or use any menus in the app
(29052 views)
Why doesn't the mini-guide show any favorite channels?
(28289 views)
What permissions does the DirecTV Remote app use?
(29461 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28901 views)
How do I manually add a receiver?
(32648 views)
How do I rename a receiver?
(35245 views)
How do I make a backup of my app's settings or copy them to another device?
(31006 views)
How do I reset the app's configuration to brand new?
(35213 views)
How do I get back to the Scan screen I saw when I first used the app?
(41385 views)
Confirming settings on the DirecTV receiver or DVR itself
(846178 views)
The app keeps asking me to rate it even though I already have
(29784 views)
How do I fully exit or close the app?
(28700 views)
Do you offer technical support?
(29690 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30743 views)
(PRO-only) How does the Mini-Guide Source option work?
(28665 views)
How do I remove a receiver from the app?
(32175 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30385 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31964 views)
The Slow Motion button (and / or macros) do not work well.
(32435 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33772 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31739 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)