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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107604 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141949 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97431 views)
Known Issues (current version)
(77427 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124748 views)
What are the requirements for the DirecTV Remote+ apps?
(107104 views)
The app crashes when I try to scan
(77784 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80425 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79801 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74370 views)
Advanced support options
(70420 views)
What is the MEmote?
(31658 views)
One or more receivers are listed as "UNNAMED"
(34373 views)
I can't find the menus in the main DirecTV Remote+ app!
(33524 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40586 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39499 views)
The Mini-Guide fails to retrieve data for some channels
(34108 views)
Can I control the Genie and CLIENT devices?
(34530 views)
I am unable to see or use any menus in the app
(34502 views)
Why doesn't the mini-guide show any favorite channels?
(33760 views)
What permissions does the DirecTV Remote app use?
(34798 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34300 views)
How do I manually add a receiver?
(38102 views)
How do I rename a receiver?
(40643 views)
How do I make a backup of my app's settings or copy them to another device?
(36433 views)
How do I reset the app's configuration to brand new?
(40735 views)
How do I get back to the Scan screen I saw when I first used the app?
(46897 views)
Confirming settings on the DirecTV receiver or DVR itself
(858391 views)
The app keeps asking me to rate it even though I already have
(35147 views)
How do I fully exit or close the app?
(34179 views)
Do you offer technical support?
(35051 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36186 views)
(PRO-only) How does the Mini-Guide Source option work?
(34009 views)
How do I remove a receiver from the app?
(37601 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35766 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37380 views)
The Slow Motion button (and / or macros) do not work well.
(37807 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39135 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37221 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)