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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104918 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134356 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95302 views)
Known Issues (current version)
(77356 views)
What can I expect to see in future versions? ("ToDo")
(79913 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124362 views)
What are the requirements for the DirecTV Remote+ apps?
(106708 views)
The app crashes when I try to scan
(77728 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80358 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79730 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68367 views)
Advanced support options
(62812 views)
What is the MEmote?
(27938 views)
One or more receivers are listed as "UNNAMED"
(30619 views)
I can't find the menus in the main DirecTV Remote+ app!
(29744 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36399 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35299 views)
The Mini-Guide fails to retrieve data for some channels
(30345 views)
Can I control the Genie and CLIENT devices?
(30785 views)
I am unable to see or use any menus in the app
(30768 views)
Why doesn't the mini-guide show any favorite channels?
(30011 views)
What permissions does the DirecTV Remote app use?
(31075 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30532 views)
How do I manually add a receiver?
(34345 views)
How do I rename a receiver?
(36891 views)
How do I make a backup of my app's settings or copy them to another device?
(32690 views)
How do I reset the app's configuration to brand new?
(37006 views)
How do I get back to the Scan screen I saw when I first used the app?
(43141 views)
Confirming settings on the DirecTV receiver or DVR itself
(851171 views)
The app keeps asking me to rate it even though I already have
(31408 views)
How do I fully exit or close the app?
(30445 views)
Do you offer technical support?
(31325 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32419 views)
(PRO-only) How does the Mini-Guide Source option work?
(30297 views)
How do I remove a receiver from the app?
(33849 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32033 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33621 views)
The Slow Motion button (and / or macros) do not work well.
(34080 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35446 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33486 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)