Questions and problems related to DirecTV Remote+ Free and Pro
- IR is not working for me even though my phone or tablet supports it.
- Is Cognitial Mobile on Google+ or Google Groups?
- When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
- Known Issues (current version)
- What can I expect to see in future versions? ("ToDo")
- What are the differences between DirecTV Remote+ FREE and PRO?
- What are the requirements for the DirecTV Remote+ apps?
- The app crashes when I try to scan
- Why doesn't your app (or competing apps) control the TV volume or power?
- When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
- How do I configure Tasker to control the DirecTV Remote+ App?
- Advanced support options
- What is the MEmote?
- One or more receivers are listed as "UNNAMED"
- I can't find the menus in the main DirecTV Remote+ app!
- When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
- Why don't Power or Reboot commands work with my Genie CLIENT?
- The Mini-Guide fails to retrieve data for some channels
- Can I control the Genie and CLIENT devices?
- I am unable to see or use any menus in the app
- Why doesn't the mini-guide show any favorite channels?
- What permissions does the DirecTV Remote app use?
- Is there an easter egg in DirecTV Remote+ Pro?
- How do I manually add a receiver?
- How do I rename a receiver?
- How do I make a backup of my app's settings or copy them to another device?
- How do I reset the app's configuration to brand new?
- How do I get back to the Scan screen I saw when I first used the app?
- Confirming settings on the DirecTV receiver or DVR itself
- The app keeps asking me to rate it even though I already have
- How do I fully exit or close the app?
- Do you offer technical support?
- Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
- (PRO-only) How does the Mini-Guide Source option work?
- How do I remove a receiver from the app?
- The DirecTV Remote+ app does not display correctly on my mobile device.
- Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
- The Slow Motion button (and / or macros) do not work well.
- Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
- I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?