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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97758 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124065 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88299 views)
Known Issues (current version)
(71318 views)
What can I expect to see in future versions? ("ToDo")
(73747 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117936 views)
What are the requirements for the DirecTV Remote+ apps?
(100424 views)
The app crashes when I try to scan
(71599 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74323 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73581 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64777 views)
Advanced support options
(59834 views)
What is the MEmote?
(26244 views)
One or more receivers are listed as "UNNAMED"
(28973 views)
I can't find the menus in the main DirecTV Remote+ app!
(28061 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34516 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33382 views)
The Mini-Guide fails to retrieve data for some channels
(28618 views)
Can I control the Genie and CLIENT devices?
(29097 views)
I am unable to see or use any menus in the app
(29035 views)
Why doesn't the mini-guide show any favorite channels?
(28268 views)
What permissions does the DirecTV Remote app use?
(29439 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28892 views)
How do I manually add a receiver?
(32630 views)
How do I rename a receiver?
(35233 views)
How do I make a backup of my app's settings or copy them to another device?
(30988 views)
How do I reset the app's configuration to brand new?
(35196 views)
How do I get back to the Scan screen I saw when I first used the app?
(41370 views)
Confirming settings on the DirecTV receiver or DVR itself
(846121 views)
The app keeps asking me to rate it even though I already have
(29761 views)
How do I fully exit or close the app?
(28682 views)
Do you offer technical support?
(29670 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30720 views)
(PRO-only) How does the Mini-Guide Source option work?
(28652 views)
How do I remove a receiver from the app?
(32157 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30371 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31945 views)
The Slow Motion button (and / or macros) do not work well.
(32419 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33755 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31717 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)