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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110267 views)
Is Cognitial Mobile on Google+ or Google Groups?
(149046 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99554 views)
Known Issues (current version)
(77481 views)
What can I expect to see in future versions? ("ToDo")
(80038 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125113 views)
What are the requirements for the DirecTV Remote+ apps?
(107463 views)
The app crashes when I try to scan
(77851 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80493 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79861 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79999 views)
Advanced support options
(77804 views)
What is the MEmote?
(35042 views)
One or more receivers are listed as "UNNAMED"
(37735 views)
I can't find the menus in the main DirecTV Remote+ app!
(36897 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44438 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43375 views)
The Mini-Guide fails to retrieve data for some channels
(37486 views)
Can I control the Genie and CLIENT devices?
(37882 views)
I am unable to see or use any menus in the app
(37906 views)
Why doesn't the mini-guide show any favorite channels?
(37161 views)
What permissions does the DirecTV Remote app use?
(38173 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37665 views)
How do I manually add a receiver?
(41421 views)
How do I rename a receiver?
(43979 views)
How do I make a backup of my app's settings or copy them to another device?
(39804 views)
How do I reset the app's configuration to brand new?
(44074 views)
How do I get back to the Scan screen I saw when I first used the app?
(50237 views)
Confirming settings on the DirecTV receiver or DVR itself
(864992 views)
The app keeps asking me to rate it even though I already have
(38525 views)
How do I fully exit or close the app?
(37539 views)
Do you offer technical support?
(38479 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39571 views)
(PRO-only) How does the Mini-Guide Source option work?
(37429 views)
How do I remove a receiver from the app?
(40995 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39186 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40805 views)
The Slow Motion button (and / or macros) do not work well.
(41238 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42560 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40637 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)