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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(100662 views)
Is Cognitial Mobile on Google+ or Google Groups?
(128401 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(91087 views)
Known Issues (current version)
(73641 views)
What can I expect to see in future versions? ("ToDo")
(76169 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120571 views)
What are the requirements for the DirecTV Remote+ apps?
(103064 views)
The app crashes when I try to scan
(73988 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76668 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75995 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66180 views)
Advanced support options
(61009 views)
What is the MEmote?
(26887 views)
One or more receivers are listed as "UNNAMED"
(29561 views)
I can't find the menus in the main DirecTV Remote+ app!
(28725 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35255 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34147 views)
The Mini-Guide fails to retrieve data for some channels
(29293 views)
Can I control the Genie and CLIENT devices?
(29767 views)
I am unable to see or use any menus in the app
(29710 views)
Why doesn't the mini-guide show any favorite channels?
(28945 views)
What permissions does the DirecTV Remote app use?
(30072 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29546 views)
How do I manually add a receiver?
(33295 views)
How do I rename a receiver?
(35893 views)
How do I make a backup of my app's settings or copy them to another device?
(31655 views)
How do I reset the app's configuration to brand new?
(35864 views)
How do I get back to the Scan screen I saw when I first used the app?
(42026 views)
Confirming settings on the DirecTV receiver or DVR itself
(848290 views)
The app keeps asking me to rate it even though I already have
(30363 views)
How do I fully exit or close the app?
(29370 views)
Do you offer technical support?
(30354 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31377 views)
(PRO-only) How does the Mini-Guide Source option work?
(29267 views)
How do I remove a receiver from the app?
(32838 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31028 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32612 views)
The Slow Motion button (and / or macros) do not work well.
(33080 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34440 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32348 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)