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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109233 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146306 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98765 views)
Known Issues (current version)
(77464 views)
What can I expect to see in future versions? ("ToDo")
(80000 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124978 views)
What are the requirements for the DirecTV Remote+ apps?
(107324 views)
The app crashes when I try to scan
(77822 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80463 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79837 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77954 views)
Advanced support options
(75019 views)
What is the MEmote?
(33769 views)
One or more receivers are listed as "UNNAMED"
(36512 views)
I can't find the menus in the main DirecTV Remote+ app!
(35683 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43037 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41934 views)
The Mini-Guide fails to retrieve data for some channels
(36270 views)
Can I control the Genie and CLIENT devices?
(36595 views)
I am unable to see or use any menus in the app
(36645 views)
Why doesn't the mini-guide show any favorite channels?
(35939 views)
What permissions does the DirecTV Remote app use?
(36917 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36449 views)
How do I manually add a receiver?
(40192 views)
How do I rename a receiver?
(42757 views)
How do I make a backup of my app's settings or copy them to another device?
(38570 views)
How do I reset the app's configuration to brand new?
(42849 views)
How do I get back to the Scan screen I saw when I first used the app?
(49012 views)
Confirming settings on the DirecTV receiver or DVR itself
(862550 views)
The app keeps asking me to rate it even though I already have
(37319 views)
How do I fully exit or close the app?
(36306 views)
Do you offer technical support?
(37264 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38314 views)
(PRO-only) How does the Mini-Guide Source option work?
(36205 views)
How do I remove a receiver from the app?
(39745 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37954 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39529 views)
The Slow Motion button (and / or macros) do not work well.
(39961 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41297 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39369 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)