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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99501 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126798 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90017 views)
Known Issues (current version)
(72690 views)
What can I expect to see in future versions? ("ToDo")
(75230 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119636 views)
What are the requirements for the DirecTV Remote+ apps?
(102120 views)
The app crashes when I try to scan
(73052 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75775 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75052 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65599 views)
Advanced support options
(60531 views)
What is the MEmote?
(26654 views)
One or more receivers are listed as "UNNAMED"
(29331 views)
I can't find the menus in the main DirecTV Remote+ app!
(28445 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34961 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33835 views)
The Mini-Guide fails to retrieve data for some channels
(29034 views)
Can I control the Genie and CLIENT devices?
(29493 views)
I am unable to see or use any menus in the app
(29444 views)
Why doesn't the mini-guide show any favorite channels?
(28689 views)
What permissions does the DirecTV Remote app use?
(29819 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29270 views)
How do I manually add a receiver?
(33054 views)
How do I rename a receiver?
(35622 views)
How do I make a backup of my app's settings or copy them to another device?
(31387 views)
How do I reset the app's configuration to brand new?
(35591 views)
How do I get back to the Scan screen I saw when I first used the app?
(41784 views)
Confirming settings on the DirecTV receiver or DVR itself
(847549 views)
The app keeps asking me to rate it even though I already have
(30131 views)
How do I fully exit or close the app?
(29124 views)
Do you offer technical support?
(30075 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31125 views)
(PRO-only) How does the Mini-Guide Source option work?
(29027 views)
How do I remove a receiver from the app?
(32541 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30760 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32352 views)
The Slow Motion button (and / or macros) do not work well.
(32821 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34190 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32074 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)