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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97635 views)
Is Cognitial Mobile on Google+ or Google Groups?
(123894 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88171 views)
Known Issues (current version)
(71202 views)
What can I expect to see in future versions? ("ToDo")
(73633 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117814 views)
What are the requirements for the DirecTV Remote+ apps?
(100288 views)
The app crashes when I try to scan
(71472 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74203 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73462 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64698 views)
Advanced support options
(59773 views)
What is the MEmote?
(26215 views)
One or more receivers are listed as "UNNAMED"
(28938 views)
I can't find the menus in the main DirecTV Remote+ app!
(28032 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34477 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33336 views)
The Mini-Guide fails to retrieve data for some channels
(28583 views)
Can I control the Genie and CLIENT devices?
(29063 views)
I am unable to see or use any menus in the app
(29009 views)
Why doesn't the mini-guide show any favorite channels?
(28246 views)
What permissions does the DirecTV Remote app use?
(29403 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28854 views)
How do I manually add a receiver?
(32593 views)
How do I rename a receiver?
(35206 views)
How do I make a backup of my app's settings or copy them to another device?
(30963 views)
How do I reset the app's configuration to brand new?
(35165 views)
How do I get back to the Scan screen I saw when I first used the app?
(41337 views)
Confirming settings on the DirecTV receiver or DVR itself
(846036 views)
The app keeps asking me to rate it even though I already have
(29730 views)
How do I fully exit or close the app?
(28655 views)
Do you offer technical support?
(29642 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30675 views)
(PRO-only) How does the Mini-Guide Source option work?
(28611 views)
How do I remove a receiver from the app?
(32129 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30338 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31918 views)
The Slow Motion button (and / or macros) do not work well.
(32394 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33727 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31699 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)