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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103225 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131936 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93618 views)
Known Issues (current version)
(75885 views)
What can I expect to see in future versions? ("ToDo")
(78306 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122789 views)
What are the requirements for the DirecTV Remote+ apps?
(105201 views)
The app crashes when I try to scan
(76225 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78824 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78254 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67383 views)
Advanced support options
(62062 views)
What is the MEmote?
(27528 views)
One or more receivers are listed as "UNNAMED"
(30190 views)
I can't find the menus in the main DirecTV Remote+ app!
(29357 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35888 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34848 views)
The Mini-Guide fails to retrieve data for some channels
(29875 views)
Can I control the Genie and CLIENT devices?
(30362 views)
I am unable to see or use any menus in the app
(30296 views)
Why doesn't the mini-guide show any favorite channels?
(29577 views)
What permissions does the DirecTV Remote app use?
(30642 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30093 views)
How do I manually add a receiver?
(33877 views)
How do I rename a receiver?
(36474 views)
How do I make a backup of my app's settings or copy them to another device?
(32306 views)
How do I reset the app's configuration to brand new?
(36503 views)
How do I get back to the Scan screen I saw when I first used the app?
(42663 views)
Confirming settings on the DirecTV receiver or DVR itself
(849899 views)
The app keeps asking me to rate it even though I already have
(30971 views)
How do I fully exit or close the app?
(29951 views)
Do you offer technical support?
(30950 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31992 views)
(PRO-only) How does the Mini-Guide Source option work?
(29844 views)
How do I remove a receiver from the app?
(33441 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31642 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33207 views)
The Slow Motion button (and / or macros) do not work well.
(33693 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35032 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32983 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)