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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105431 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135824 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95702 views)
Known Issues (current version)
(77371 views)
What can I expect to see in future versions? ("ToDo")
(79918 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124447 views)
What are the requirements for the DirecTV Remote+ apps?
(106793 views)
The app crashes when I try to scan
(77738 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80375 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79743 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69554 views)
Advanced support options
(64242 views)
What is the MEmote?
(28664 views)
One or more receivers are listed as "UNNAMED"
(31350 views)
I can't find the menus in the main DirecTV Remote+ app!
(30499 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37193 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36117 views)
The Mini-Guide fails to retrieve data for some channels
(31076 views)
Can I control the Genie and CLIENT devices?
(31488 views)
I am unable to see or use any menus in the app
(31498 views)
Why doesn't the mini-guide show any favorite channels?
(30748 views)
What permissions does the DirecTV Remote app use?
(31775 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31291 views)
How do I manually add a receiver?
(35057 views)
How do I rename a receiver?
(37619 views)
How do I make a backup of my app's settings or copy them to another device?
(33413 views)
How do I reset the app's configuration to brand new?
(37694 views)
How do I get back to the Scan screen I saw when I first used the app?
(43870 views)
Confirming settings on the DirecTV receiver or DVR itself
(852605 views)
The app keeps asking me to rate it even though I already have
(32149 views)
How do I fully exit or close the app?
(31190 views)
Do you offer technical support?
(32075 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33170 views)
(PRO-only) How does the Mini-Guide Source option work?
(31042 views)
How do I remove a receiver from the app?
(34612 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32782 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34338 views)
The Slow Motion button (and / or macros) do not work well.
(34809 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36156 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34207 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)