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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95875 views)
Is Cognitial Mobile on Google+ or Google Groups?
(121429 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86433 views)
Known Issues (current version)
(69727 views)
What can I expect to see in future versions? ("ToDo")
(72095 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116213 views)
What are the requirements for the DirecTV Remote+ apps?
(98758 views)
The app crashes when I try to scan
(69927 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72756 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71982 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63817 views)
Advanced support options
(59021 views)
What is the MEmote?
(25829 views)
One or more receivers are listed as "UNNAMED"
(28549 views)
I can't find the menus in the main DirecTV Remote+ app!
(27659 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34000 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32918 views)
The Mini-Guide fails to retrieve data for some channels
(28155 views)
Can I control the Genie and CLIENT devices?
(28637 views)
I am unable to see or use any menus in the app
(28593 views)
Why doesn't the mini-guide show any favorite channels?
(27875 views)
What permissions does the DirecTV Remote app use?
(29057 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28458 views)
How do I manually add a receiver?
(32159 views)
How do I rename a receiver?
(34805 views)
How do I make a backup of my app's settings or copy them to another device?
(30583 views)
How do I reset the app's configuration to brand new?
(34776 views)
How do I get back to the Scan screen I saw when I first used the app?
(40964 views)
Confirming settings on the DirecTV receiver or DVR itself
(844850 views)
The app keeps asking me to rate it even though I already have
(29311 views)
How do I fully exit or close the app?
(28254 views)
Do you offer technical support?
(29246 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30240 views)
(PRO-only) How does the Mini-Guide Source option work?
(28221 views)
How do I remove a receiver from the app?
(31730 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29925 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31550 views)
The Slow Motion button (and / or macros) do not work well.
(32006 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33319 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31296 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)