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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(96931 views)
Is Cognitial Mobile on Google+ or Google Groups?
(122895 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87483 views)
Known Issues (current version)
(70605 views)
What can I expect to see in future versions? ("ToDo")
(73012 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117202 views)
What are the requirements for the DirecTV Remote+ apps?
(99672 views)
The app crashes when I try to scan
(70861 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73631 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72866 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64334 views)
Advanced support options
(59484 views)
What is the MEmote?
(26034 views)
One or more receivers are listed as "UNNAMED"
(28774 views)
I can't find the menus in the main DirecTV Remote+ app!
(27891 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34290 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33176 views)
The Mini-Guide fails to retrieve data for some channels
(28414 views)
Can I control the Genie and CLIENT devices?
(28896 views)
I am unable to see or use any menus in the app
(28853 views)
Why doesn't the mini-guide show any favorite channels?
(28092 views)
What permissions does the DirecTV Remote app use?
(29258 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28686 views)
How do I manually add a receiver?
(32411 views)
How do I rename a receiver?
(35046 views)
How do I make a backup of my app's settings or copy them to another device?
(30808 views)
How do I reset the app's configuration to brand new?
(35015 views)
How do I get back to the Scan screen I saw when I first used the app?
(41181 views)
Confirming settings on the DirecTV receiver or DVR itself
(845555 views)
The app keeps asking me to rate it even though I already have
(29568 views)
How do I fully exit or close the app?
(28485 views)
Do you offer technical support?
(29484 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30507 views)
(PRO-only) How does the Mini-Guide Source option work?
(28470 views)
How do I remove a receiver from the app?
(31963 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30178 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31779 views)
The Slow Motion button (and / or macros) do not work well.
(32245 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33566 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31542 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)