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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104763 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134006 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95153 views)
Known Issues (current version)
(77216 views)
What can I expect to see in future versions? ("ToDo")
(79762 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124086 views)
What are the requirements for the DirecTV Remote+ apps?
(106445 views)
The app crashes when I try to scan
(77540 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80138 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79599 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68178 views)
Advanced support options
(62724 views)
What is the MEmote?
(27891 views)
One or more receivers are listed as "UNNAMED"
(30560 views)
I can't find the menus in the main DirecTV Remote+ app!
(29711 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36296 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35251 views)
The Mini-Guide fails to retrieve data for some channels
(30238 views)
Can I control the Genie and CLIENT devices?
(30732 views)
I am unable to see or use any menus in the app
(30675 views)
Why doesn't the mini-guide show any favorite channels?
(29919 views)
What permissions does the DirecTV Remote app use?
(30970 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30443 views)
How do I manually add a receiver?
(34242 views)
How do I rename a receiver?
(36835 views)
How do I make a backup of my app's settings or copy them to another device?
(32639 views)
How do I reset the app's configuration to brand new?
(36893 views)
How do I get back to the Scan screen I saw when I first used the app?
(43041 views)
Confirming settings on the DirecTV receiver or DVR itself
(850906 views)
The app keeps asking me to rate it even though I already have
(31358 views)
How do I fully exit or close the app?
(30336 views)
Do you offer technical support?
(31277 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32375 views)
(PRO-only) How does the Mini-Guide Source option work?
(30203 views)
How do I remove a receiver from the app?
(33798 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31989 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33576 views)
The Slow Motion button (and / or macros) do not work well.
(34032 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35392 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33362 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)