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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109925 views)
Is Cognitial Mobile on Google+ or Google Groups?
(148206 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99293 views)
Known Issues (current version)
(77475 views)
What can I expect to see in future versions? ("ToDo")
(80020 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125070 views)
What are the requirements for the DirecTV Remote+ apps?
(107419 views)
The app crashes when I try to scan
(77837 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80489 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79858 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79399 views)
Advanced support options
(76934 views)
What is the MEmote?
(34680 views)
One or more receivers are listed as "UNNAMED"
(37352 views)
I can't find the menus in the main DirecTV Remote+ app!
(36508 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43989 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42888 views)
The Mini-Guide fails to retrieve data for some channels
(37083 views)
Can I control the Genie and CLIENT devices?
(37501 views)
I am unable to see or use any menus in the app
(37514 views)
Why doesn't the mini-guide show any favorite channels?
(36717 views)
What permissions does the DirecTV Remote app use?
(37787 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37280 views)
How do I manually add a receiver?
(41065 views)
How do I rename a receiver?
(43594 views)
How do I make a backup of my app's settings or copy them to another device?
(39441 views)
How do I reset the app's configuration to brand new?
(43714 views)
How do I get back to the Scan screen I saw when I first used the app?
(49876 views)
Confirming settings on the DirecTV receiver or DVR itself
(864229 views)
The app keeps asking me to rate it even though I already have
(38159 views)
How do I fully exit or close the app?
(37169 views)
Do you offer technical support?
(38074 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39188 views)
(PRO-only) How does the Mini-Guide Source option work?
(37041 views)
How do I remove a receiver from the app?
(40607 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38798 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40388 views)
The Slow Motion button (and / or macros) do not work well.
(40839 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42176 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40239 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)