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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92684 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116258 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83328 views)
Known Issues (current version)
(66991 views)
What can I expect to see in future versions? ("ToDo")
(69353 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112889 views)
What are the requirements for the DirecTV Remote+ apps?
(95300 views)
The app crashes when I try to scan
(67172 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69858 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69119 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62230 views)
Advanced support options
(57640 views)
What is the MEmote?
(25093 views)
One or more receivers are listed as "UNNAMED"
(27782 views)
I can't find the menus in the main DirecTV Remote+ app!
(26878 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33190 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32065 views)
The Mini-Guide fails to retrieve data for some channels
(27365 views)
Can I control the Genie and CLIENT devices?
(27884 views)
I am unable to see or use any menus in the app
(27800 views)
Why doesn't the mini-guide show any favorite channels?
(27072 views)
What permissions does the DirecTV Remote app use?
(28228 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27667 views)
How do I manually add a receiver?
(31361 views)
How do I rename a receiver?
(34006 views)
How do I make a backup of my app's settings or copy them to another device?
(29785 views)
How do I reset the app's configuration to brand new?
(34005 views)
How do I get back to the Scan screen I saw when I first used the app?
(40165 views)
Confirming settings on the DirecTV receiver or DVR itself
(842110 views)
The app keeps asking me to rate it even though I already have
(28518 views)
How do I fully exit or close the app?
(27478 views)
Do you offer technical support?
(28502 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29430 views)
(PRO-only) How does the Mini-Guide Source option work?
(27479 views)
How do I remove a receiver from the app?
(30945 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29134 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30731 views)
The Slow Motion button (and / or macros) do not work well.
(31240 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32542 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30515 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)