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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107814 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142536 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97596 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79962 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124780 views)
What are the requirements for the DirecTV Remote+ apps?
(107134 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80432 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79808 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74857 views)
Advanced support options
(71023 views)
What is the MEmote?
(31953 views)
One or more receivers are listed as "UNNAMED"
(34669 views)
I can't find the menus in the main DirecTV Remote+ app!
(33824 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40921 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39833 views)
The Mini-Guide fails to retrieve data for some channels
(34411 views)
Can I control the Genie and CLIENT devices?
(34824 views)
I am unable to see or use any menus in the app
(34816 views)
Why doesn't the mini-guide show any favorite channels?
(34042 views)
What permissions does the DirecTV Remote app use?
(35085 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34579 views)
How do I manually add a receiver?
(38391 views)
How do I rename a receiver?
(40924 views)
How do I make a backup of my app's settings or copy them to another device?
(36706 views)
How do I reset the app's configuration to brand new?
(41019 views)
How do I get back to the Scan screen I saw when I first used the app?
(47203 views)
Confirming settings on the DirecTV receiver or DVR itself
(858943 views)
The app keeps asking me to rate it even though I already have
(35446 views)
How do I fully exit or close the app?
(34485 views)
Do you offer technical support?
(35347 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36508 views)
(PRO-only) How does the Mini-Guide Source option work?
(34319 views)
How do I remove a receiver from the app?
(37887 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36074 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37660 views)
The Slow Motion button (and / or macros) do not work well.
(38097 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39451 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37523 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)