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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92495 views)
Is Cognitial Mobile on Google+ or Google Groups?
(115803 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(82984 views)
Known Issues (current version)
(66685 views)
What can I expect to see in future versions? ("ToDo")
(69057 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112391 views)
What are the requirements for the DirecTV Remote+ apps?
(95072 views)
The app crashes when I try to scan
(67054 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69417 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(68676 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62130 views)
Advanced support options
(57515 views)
What is the MEmote?
(24994 views)
One or more receivers are listed as "UNNAMED"
(27734 views)
I can't find the menus in the main DirecTV Remote+ app!
(26804 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33107 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(31964 views)
The Mini-Guide fails to retrieve data for some channels
(27284 views)
Can I control the Genie and CLIENT devices?
(27786 views)
I am unable to see or use any menus in the app
(27674 views)
Why doesn't the mini-guide show any favorite channels?
(26946 views)
What permissions does the DirecTV Remote app use?
(28016 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27552 views)
How do I manually add a receiver?
(31272 views)
How do I rename a receiver?
(33809 views)
How do I make a backup of my app's settings or copy them to another device?
(29592 views)
How do I reset the app's configuration to brand new?
(33930 views)
How do I get back to the Scan screen I saw when I first used the app?
(40093 views)
Confirming settings on the DirecTV receiver or DVR itself
(841783 views)
The app keeps asking me to rate it even though I already have
(28438 views)
How do I fully exit or close the app?
(27445 views)
Do you offer technical support?
(28466 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29398 views)
(PRO-only) How does the Mini-Guide Source option work?
(27441 views)
How do I remove a receiver from the app?
(30879 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29036 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30646 views)
The Slow Motion button (and / or macros) do not work well.
(31122 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32484 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30367 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)