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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104114 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133120 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94515 views)
Known Issues (current version)
(76630 views)
What can I expect to see in future versions? ("ToDo")
(79154 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123569 views)
What are the requirements for the DirecTV Remote+ apps?
(105937 views)
The app crashes when I try to scan
(76999 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79587 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78992 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67856 views)
Advanced support options
(62455 views)
What is the MEmote?
(27732 views)
One or more receivers are listed as "UNNAMED"
(30406 views)
I can't find the menus in the main DirecTV Remote+ app!
(29551 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36128 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35089 views)
The Mini-Guide fails to retrieve data for some channels
(30069 views)
Can I control the Genie and CLIENT devices?
(30584 views)
I am unable to see or use any menus in the app
(30508 views)
Why doesn't the mini-guide show any favorite channels?
(29787 views)
What permissions does the DirecTV Remote app use?
(30820 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30311 views)
How do I manually add a receiver?
(34084 views)
How do I rename a receiver?
(36684 views)
How do I make a backup of my app's settings or copy them to another device?
(32503 views)
How do I reset the app's configuration to brand new?
(36734 views)
How do I get back to the Scan screen I saw when I first used the app?
(42894 views)
Confirming settings on the DirecTV receiver or DVR itself
(850510 views)
The app keeps asking me to rate it even though I already have
(31175 views)
How do I fully exit or close the app?
(30155 views)
Do you offer technical support?
(31151 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32202 views)
(PRO-only) How does the Mini-Guide Source option work?
(30061 views)
How do I remove a receiver from the app?
(33636 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31828 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33441 views)
The Slow Motion button (and / or macros) do not work well.
(33891 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35249 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33199 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)