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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106255 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138203 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96370 views)
Known Issues (current version)
(77394 views)
What can I expect to see in future versions? ("ToDo")
(79932 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124554 views)
What are the requirements for the DirecTV Remote+ apps?
(106923 views)
The app crashes when I try to scan
(77754 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79762 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71456 views)
Advanced support options
(66583 views)
What is the MEmote?
(29803 views)
One or more receivers are listed as "UNNAMED"
(32503 views)
I can't find the menus in the main DirecTV Remote+ app!
(31658 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38500 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37423 views)
The Mini-Guide fails to retrieve data for some channels
(32188 views)
Can I control the Genie and CLIENT devices?
(32665 views)
I am unable to see or use any menus in the app
(32671 views)
Why doesn't the mini-guide show any favorite channels?
(31892 views)
What permissions does the DirecTV Remote app use?
(32939 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32433 views)
How do I manually add a receiver?
(36182 views)
How do I rename a receiver?
(38718 views)
How do I make a backup of my app's settings or copy them to another device?
(34559 views)
How do I reset the app's configuration to brand new?
(38894 views)
How do I get back to the Scan screen I saw when I first used the app?
(45075 views)
Confirming settings on the DirecTV receiver or DVR itself
(854875 views)
The app keeps asking me to rate it even though I already have
(33297 views)
How do I fully exit or close the app?
(32349 views)
Do you offer technical support?
(33257 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34325 views)
(PRO-only) How does the Mini-Guide Source option work?
(32186 views)
How do I remove a receiver from the app?
(35773 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33894 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35503 views)
The Slow Motion button (and / or macros) do not work well.
(35942 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37299 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35357 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)