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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(100499 views)
Is Cognitial Mobile on Google+ or Google Groups?
(128193 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90953 views)
Known Issues (current version)
(73512 views)
What can I expect to see in future versions? ("ToDo")
(76045 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120457 views)
What are the requirements for the DirecTV Remote+ apps?
(102945 views)
The app crashes when I try to scan
(73847 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76527 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75860 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66100 views)
Advanced support options
(60935 views)
What is the MEmote?
(26855 views)
One or more receivers are listed as "UNNAMED"
(29531 views)
I can't find the menus in the main DirecTV Remote+ app!
(28683 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35218 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34103 views)
The Mini-Guide fails to retrieve data for some channels
(29257 views)
Can I control the Genie and CLIENT devices?
(29728 views)
I am unable to see or use any menus in the app
(29677 views)
Why doesn't the mini-guide show any favorite channels?
(28913 views)
What permissions does the DirecTV Remote app use?
(30044 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29516 views)
How do I manually add a receiver?
(33275 views)
How do I rename a receiver?
(35858 views)
How do I make a backup of my app's settings or copy them to another device?
(31626 views)
How do I reset the app's configuration to brand new?
(35827 views)
How do I get back to the Scan screen I saw when I first used the app?
(41996 views)
Confirming settings on the DirecTV receiver or DVR itself
(848206 views)
The app keeps asking me to rate it even though I already have
(30330 views)
How do I fully exit or close the app?
(29339 views)
Do you offer technical support?
(30312 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31341 views)
(PRO-only) How does the Mini-Guide Source option work?
(29242 views)
How do I remove a receiver from the app?
(32800 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30985 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32580 views)
The Slow Motion button (and / or macros) do not work well.
(33050 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34409 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32321 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)