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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107633 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142042 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97451 views)
Known Issues (current version)
(77427 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124752 views)
What are the requirements for the DirecTV Remote+ apps?
(107108 views)
The app crashes when I try to scan
(77785 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80425 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79803 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74452 views)
Advanced support options
(70497 views)
What is the MEmote?
(31701 views)
One or more receivers are listed as "UNNAMED"
(34427 views)
I can't find the menus in the main DirecTV Remote+ app!
(33564 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40635 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39537 views)
The Mini-Guide fails to retrieve data for some channels
(34155 views)
Can I control the Genie and CLIENT devices?
(34577 views)
I am unable to see or use any menus in the app
(34548 views)
Why doesn't the mini-guide show any favorite channels?
(33796 views)
What permissions does the DirecTV Remote app use?
(34835 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34341 views)
How do I manually add a receiver?
(38137 views)
How do I rename a receiver?
(40676 views)
How do I make a backup of my app's settings or copy them to another device?
(36469 views)
How do I reset the app's configuration to brand new?
(40770 views)
How do I get back to the Scan screen I saw when I first used the app?
(46937 views)
Confirming settings on the DirecTV receiver or DVR itself
(858476 views)
The app keeps asking me to rate it even though I already have
(35191 views)
How do I fully exit or close the app?
(34230 views)
Do you offer technical support?
(35084 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36244 views)
(PRO-only) How does the Mini-Guide Source option work?
(34061 views)
How do I remove a receiver from the app?
(37635 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35804 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37418 views)
The Slow Motion button (and / or macros) do not work well.
(37849 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39177 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37263 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)