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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105216 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135212 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95538 views)
Known Issues (current version)
(77369 views)
What can I expect to see in future versions? ("ToDo")
(79915 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124421 views)
What are the requirements for the DirecTV Remote+ apps?
(106772 views)
The app crashes when I try to scan
(77736 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80370 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79734 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69066 views)
Advanced support options
(63673 views)
What is the MEmote?
(28376 views)
One or more receivers are listed as "UNNAMED"
(31055 views)
I can't find the menus in the main DirecTV Remote+ app!
(30171 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36874 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35772 views)
The Mini-Guide fails to retrieve data for some channels
(30759 views)
Can I control the Genie and CLIENT devices?
(31207 views)
I am unable to see or use any menus in the app
(31192 views)
Why doesn't the mini-guide show any favorite channels?
(30458 views)
What permissions does the DirecTV Remote app use?
(31486 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30984 views)
How do I manually add a receiver?
(34747 views)
How do I rename a receiver?
(37306 views)
How do I make a backup of my app's settings or copy them to another device?
(33112 views)
How do I reset the app's configuration to brand new?
(37403 views)
How do I get back to the Scan screen I saw when I first used the app?
(43556 views)
Confirming settings on the DirecTV receiver or DVR itself
(852003 views)
The app keeps asking me to rate it even though I already have
(31839 views)
How do I fully exit or close the app?
(30873 views)
Do you offer technical support?
(31771 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32860 views)
(PRO-only) How does the Mini-Guide Source option work?
(30738 views)
How do I remove a receiver from the app?
(34269 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32468 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34041 views)
The Slow Motion button (and / or macros) do not work well.
(34516 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35877 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33912 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)