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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107660 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142105 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97468 views)
Known Issues (current version)
(77427 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124757 views)
What are the requirements for the DirecTV Remote+ apps?
(107113 views)
The app crashes when I try to scan
(77786 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80426 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79803 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74500 views)
Advanced support options
(70578 views)
What is the MEmote?
(31734 views)
One or more receivers are listed as "UNNAMED"
(34456 views)
I can't find the menus in the main DirecTV Remote+ app!
(33591 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40664 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39580 views)
The Mini-Guide fails to retrieve data for some channels
(34187 views)
Can I control the Genie and CLIENT devices?
(34610 views)
I am unable to see or use any menus in the app
(34575 views)
Why doesn't the mini-guide show any favorite channels?
(33836 views)
What permissions does the DirecTV Remote app use?
(34873 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34377 views)
How do I manually add a receiver?
(38177 views)
How do I rename a receiver?
(40707 views)
How do I make a backup of my app's settings or copy them to another device?
(36504 views)
How do I reset the app's configuration to brand new?
(40800 views)
How do I get back to the Scan screen I saw when I first used the app?
(46967 views)
Confirming settings on the DirecTV receiver or DVR itself
(858522 views)
The app keeps asking me to rate it even though I already have
(35220 views)
How do I fully exit or close the app?
(34261 views)
Do you offer technical support?
(35133 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36282 views)
(PRO-only) How does the Mini-Guide Source option work?
(34093 views)
How do I remove a receiver from the app?
(37663 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35838 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37457 views)
The Slow Motion button (and / or macros) do not work well.
(37885 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39222 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37304 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)